Your available choices
- Access: request a summary of personal information associated with your account.
- Correction: correct profile information or inaccurate household records.
- Export: request a portable copy of available account and labor-history information.
- Deletion: request deletion of your account and associated personal information, subject to limited legal or security retention.
- Notifications: disable push notifications in Labor Together or in your device settings.
- Household access: request removal from a household or removal of another member when authorized.
How to submit a request
Email support@luna.tech from the email address associated with your account. Include the type of request and the household name, but do not include sensitive labor details in the email.
Identity verification
To protect household information, we may ask you to verify control of the account email or sign in before completing a request. We will not ask for your password or private Apple Watch Shortcut credential.
Response timing
We aim to acknowledge requests promptly and complete verified requests within the period required by applicable law. Complex requests or records subject to legal retention may require additional time.
No discrimination
We will not deny core service or charge a different price solely because a user exercises an applicable privacy right.
Account deletion
For complete account-deletion information, including the current web-beta process and the future in-app App Store flow, visit Delete Account.